Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

Veteran actress Kathy Bates diagnosed with a serious chronic health condition

Actress Kathy Bates been a mainstay in TV and movies for a long time. Having played big roles, she is just as scary in real life as she is on television.

The actress was diagnosed with a chronic illness, which required her to make some rather major changes.

In 1970, Kathy Bates relocated to New York in order to further her acting career. She recalls how, even though she was never very smart, she managed to make things work. “I was never an ingenue,” she asserts. “My entire career, I’ve solely played supporting roles. I was always thought to be too ugly, which was a big problem for me when I was younger. According to Bates, it was difficult because there wasn’t much work and you had to accept how other people perceived you.

Her broadway career truly took off when she played Stella May in Come Back To The Five And Dime Jimmy Dean, Jimmy Dean in 1980. The actress was not given the opportunity to have a few roles that she portrayed converted for the big screen. She did, however, become well-known almost immediately after turning 42 thanks to her Academy Award–winning performance as a crazy fan in Misery.

Regarding the kinds of roles she was given, she stated, “You’re either young and glamorous and you’re going to get the lead, or it’s the opposite: you’re not attractive enough.” Therefore, you’re playing a buddy, a killer, a lesbian, a physician, or anything else,” she said. But the individual who gets to play the gorgeous, successful, and young role is not in a position of authority. On the other hand, a character might be strong without being a woman.

After starting to direct episodes, she went on to do so for TV series including Homicide: Life on the Street, NYPD Blue, Oz, and the hugely successful Six Feet Under.

The actress has experienced some personal health-related difficulties. She was diagnosed with cancer twice in her lifetime, in 2003 and 2012. She was diagnosed with breast cancer in 2012 after being diagnosed with ovarian cancer in 2003.

Following her breast cancer surgery, actress Kathy Bates started discussing her diagnosis of lymphedema. She is the spokesperson for the Lymphatic Education & Research Network.

She disclosed that she had lost eighty pounds over the course of the preceding few years. The actress had to wear compression sleeves to keep her arms from swelling. Her disease tends to flare up without them, so she makes sure to wear them whether she is flying or doing physically hard job.

“I have more confidence in my ability to live with LE if I can stop rushing, relax my shoulders, straighten my spine, breathe deeply, and focus on each little moment of completing a task,” the actress said. To control the illness, she has to continually remind herself to take it slow. It was the epidemic that forced me to slow down.

She advises everyone who is ill to continue living their life in spite of it. “When people aren’t aware about LE, going out in public while wearing a compression garment can occasionally be more painful than the illness itself,” the actress said. However, a sedentary lifestyle and prolonged confinement to your home can only make your physical and mental health issues worse.

She stressed the significance of allowing your condition not define who you are, something she actively works to do.

She is making sure to advocate for more money to support organizations that work to raise public awareness of lymphedema and for more research to be done on the condition.

Despite her diagnosis, actress Kathy Bates keeps working on projects she loves since it is her passion!

The actor is a master at living her illness-related life to the fullest, not merely surviving it.

Inform others about this post to motivate them to fight lymphedema.

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