Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

Linda Hunt Leaves Behind A Fortune That Makes Her Family Cry

For many years, Linda Hunt, the renowned actress best known for playing Hetty Lange in the popular television series “NCIS: Los Angeles,” has been adored in the entertainment industry. Many have conjectured about the huge money she leaves behind as word of her departure spreads, reportedly bringing her family to tears.

Over the course of her multi-decade career, Hunt has amassed fortune thanks to her well-known roles in both television and movies. Hunt is well known for her Academy Award–winning role in “The Year of Living Dangerously,” where she became the first actor to win an Oscar for portraying a character of the opposite sex. This accolade goes beyond her work on “NCIS: Los Angeles.” Her long career and several awards have added a substantial amount to her net worth.

Hunt is renowned for having made astute investments throughout the years in addition to her acting salary. Her ownership of real estate and these investments have left her family with a sizeable fortune. Prestigious residences and other priceless possessions that have only risen in value over time are reportedly part of Hunt’s estate.

Her wealth is a result of both her wise financial management and her achievements in Hollywood. The fact that Hunt, who has been characterized as quiet and modest, made sure her loved ones would be well taken care of has caused her family to react emotionally as they come to terms with her legacy.

Although the precise amount of Linda Hunt’s wealth is unknown, it is obvious that her financial impact has equaled her contributions to the entertainment business. Her family’s emotional response is evidence of her influence as an actress and as a cherished family member who made careful plans for their future.

Note that details of her estate and wealth distribution may differ, and the information presented is based on broad sources and hearsay.

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